An open source knowledge base system download sourceforge. Knowledge base software is an application your company can use to publish every article and document necessary for customers to solve problems themselves. Comment hover links let you read in an ajax generated hover window, the comments to an article in the main list view without having to go to the comments page. If you would like to have a trial version of phpkb knowledge base software that you can download and install on your own server for evaluation purpose, then you can contact us to get a 30day trial version of the software. It is simple, straightforward kb software, is it php can be easily installed on any server and can be customized if you know a bit of php. Raneto is an open source knowledgebase platform that uses static markdown files to power your knowledgebase. You wanted to use that product free of charge, you dont want to pay for it. Say so long to hunting through email and sticky notes to find that allimportant howto just add critical info to the knowledge base and share with your fellow it pros. However you plan on using your information, weve analyzed more than 200 different knowledge management solutions in capterras directory to come up with this list of the top five free km software options.
The top 10 free and open source knowledge management software. Knowledge base open source license free erp software for. Crm is an easy to use erp and crm open source software package run with a web php server or as. Many users can access it simultaneously with just a. Building an open source personal knowledge base hacker noon. Bitrix24 offers open source knowledge base software for enterprise companies to small and mediumsized businesses and startups, and one thing they all have in common is the need to centralize information for easy access. Open source license free erp software for window and door manufacturers. Phpkb is an open source knowledge base software that can be pretty much.
An open source knowledge base software can be used for a variety of reasons. What is the best open source software for knowledge. As companies grow, it becomes difficult to manage and communicate the knowledge across different departments, opus acts as a single source of truth. Twiki is leading open source enterprise wiki and web application platform used by 50,000 small businesses, many fortune 500 companies, and millions of people. The osi open source initiative is intended to help the many to make the most of the software that is produced, thereby furthering mankinds common interests, rather than those of just an individual or single organisation. Share information with your team, and find it every time you have a question. We really think you will like this knowledge base script. The end result acts as a selfservice online repository of information hence, the term knowledge, typically for a product, process, or any topics of interest shared by a group, team, department, organization, etc. Theres no denying that its important to have robust knowledge management software. And because its always available, customers and support agents can use this selfservice portal to find the right information. Interface and docs available in spanish and english.
When someone is asking about open source software there are only two possible reasons. The system has been built around simplicity to ensure that adding information to it is not a chore. Knowledge base software phpkb is a knowledge base software that keeps information organized, accessible, and easy to manage for internal teams and external customers. With spiceworks free knowledge base kb software, youll be able to. Because its easier to obtain compared to proprietary software, the interest in open source knowledge base software industry is rapidly growing. Our free knowledge base software gives you the tools to do everything you need for free. This opens them up to focusing on more complex issues. Open source knowledge base software compared to saas solution. Zendesk guide offers knowledge management software that is simple to customize and use as either an internal knowledge base, an it knowledge base, a support agentonly knowledge base, or a customer facing faq tool. Compare the best free open source windows knowledge management software at sourceforge. Community support software can be installed on your server as a php script or used in cloud as saas. Lets dive in and find out the pros and cons of using these knowledge base software. Building an open source personal knowledge base originally published by bryan haakman on february 22nd 2017 once we have made sense of our thoughts, there is often the desire to present these thoughts in a wellformed and easily navigable format for later reference. Phpkb is a knowledge base software that helps your company to share information with your customers or employees on company public website or intranet with a professionalgrade searchable, customizable and brandable knowledge base platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing time your staff or customers spend.
But, even though all internal databases have the same basic function, each platform offers a unique set of features. Please let us know, which edition of phpkb software you would like to have for evaluation purpose. Youll be able to use our cloud software to create an online knowledge base with all your businesss data. Bookstack is a free and open source knowledge management platform built on php. You are going to build a similar solution and you can take the existing code.
Open source knowledge base software vs saas solution. Open source software free and open source software crm. Bitrix24 is known for its onpremise and open source software and its not surprising why. The world wide web largely has open source software at its core and resourcespace is proud to be among those supporting the cause. Find out how a knowledge base software like phpkb can help your business provide a better selfservice experience to your customers so they can easily find.
Phpkb is an open source knowledge base software that can be pretty much anything you want it to be. In addition it is made simple enough but with correct priorities and logic. Download the ebook of this article to understand open source knowledge. The structured wiki has hundreds of plugin and is used as an intranet or extranet to run project and team workspaces, manage documents and knowledge bases, and implement other collaborative tool.
Built with you in mind to make it easy to configure and setup. After all, the more targeted your faq page is, the fewer calls your customer service agents have to field. Bitrix24 opensource knowledge base software does just that. However i think the complete answer is that there isnt any good open source software for personal knowledge management because there isnt any. Knowledge plaza is a knowledge management tool that provides both wiki environments for collaborative topicproject work and an enterprise bookmarking tool. There are dozens of free internal knowledge base software providers out there. I think user is right on the money about evernote product. Publish and manage articles, white papers, user manuals, business processes, faqs, online help, apis and any other type of information. Zim is a free, open source standalone wiki based on python and gtk with a wysiwyg editor. Download the latest wordpress package file and uncompress it. Hibernate hibernate is an objectrelational mapper tool. Also known as a semi open source knowledge base, this resource is like a diy help center where your customers can find useful information such as best practices, technical bulletins, tips. Raneto is a flat file cms, meaning no database woes, no mysql queries, nothing. Downloadable trial of phpkb knowledge base software.
It lets you organize and manage your knowledge database using topic maps. It helps you create and maintain a knowledge base for your teams. Wordpress is a free and open source content management software cms you can use to build all kinds of websites, including complex knowledge bases. I believe that phpmyfaq is the most useful kb i have seen so far from open source. As the name suggests, its written in php, and as you might expect there is. Free open source windows knowledge management software. Create and manage an entire knowledgebase using your favorite text editor. Free, secure and fast windows knowledge management software downloads from the largest open source applications and software directory. To download self hosted editions of bitrix24 that can be installed on your own server and. Thousands use hesk help desk software daily to track, organize and resolve customer.
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